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Tungsten C / Avantgo Issue

1. For the last 10 days or so I’ve been having an annoying problem when synchronising my Tungsten C with my Powerbook. Every so often my Powerbook would force restore all my files and contacts and calendar info, with no warning, wiping out any changes I’ve made on the Tungsten. After reading everything I could find on various forums and whatnot, after repeated emails to the Palm Support people, I found my answer from Mark/Space, a 3rd Party software developer who has no ties to Palm or the program at fault, and they posted a fix!

2. The problem was the Avantgo client (if their service wasn’t so damn good/popular, I’d wish them a painful death in the deepest pit of Hell), or rather a major bug with it’s Modem Sync feature. The next time you perform a HotSync after using the Avantgo Modem Sync the bug forces a restore from last backup, erasing any changes you may have made. This comes up in the iSync log as “… was reset since last sync”. Mark/Space has kindly written a fix and has posted it on their website here.

3. Mark/Space has my vote from now on — any company that looks after their users (or in my case potential user) this well deserves my money.

• Posted in LeftBrain on the 10.07.2004 @ 9:57:10 PM, Permanent Link
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