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Apple Legal and the Nine Year Old Girl

1. Now that’s embarassing… a nine year old girl writes Steve Jobs letter with a suggestion to improve the iPod only to get a stinging rebuke from Apple Legal complete with a link to Apple’s legal policies online. Apparently the lawyer responsible had a very high opinion of this nine year old — why else would he think that she would be able to understand the language it was written in? Is it possible he printed off a template and sent that without due regard to the recipient? Surely not…

2. Anyway, this attracted the attention of the local TV station, which promptly produced a minor PR issue for Apple and no doubt a very red-faced Apple lawyer (who later called and apologised profusely).

3. I wonder how many letters from children Steve Jobs receives in a year? Surely not so many that he couldn’t sign the odd reply….

• Posted in Apple, In the news..., RightBrain on the 04.07.2006 @ 1:59:56 AM, Permanent Link
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